PRIVACY POLICY

Effective Date: 5/3/2025

Oztune NSW ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information when you use our website or services:

  • Personal Identification Information: Your name, email address, phone number, vehicle details (make, model, year, VIN), and any other details you provide to us.

  • Payment Information: Billing address, credit card, or other payment details when you make a purchase or request services.

  • Technical Data: Information about your use of our website, including your IP address, browser type, device type, and browsing activity.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To Provide Services: To offer ECU tuning and other related services you request, and to communicate with you about those services.

  • To Process Payments: To process payments for services, manage billing, and send invoices.

  • To Improve Our Services: To analyze customer feedback, enhance our offerings, and improve the functionality of our website.

  • To Communicate with You: To send service-related information, updates, promotions, and marketing materials (if you have opted to receive them).

  • To Comply with Legal Obligations: To meet legal, regulatory, or contractual requirements.

3. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes implementing industry-standard security measures such as encryption, firewalls, and secure servers.

However, no data transmission or storage system can be guaranteed to be 100% secure, and we cannot guarantee the security of your information.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your personal data with trusted third-party vendors who help us provide services, such as payment processors, web hosting providers, and email marketing platforms.

  • Legal Requirements: If required by law or in response to legal processes, we may disclose your information to government authorities or other third parties.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner or business entity.

We will never sell your personal information to third parties.

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and other tracking technologies to collect information about your browsing activity. These technologies help us:

  • Improve website functionality and performance.

  • Analyze traffic and user engagement.

  • Personalize your experience on our website.

You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. However, some features of our website may not function properly without cookies.

6. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights and Choices

You have the following rights with respect to your personal data:

  • Access and Correction: You can request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete.

  • Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

  • Data Deletion: You may request the deletion of your personal data, subject to any legal obligations we may have to retain it.

To exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the information is no longer needed, we will securely delete or anonymize it.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us:

Oztune NSW
ABN: 82663131712
Located in New South Wales, Australia
Phone: +61 2 9756 1717
Email: samuel@davidsautorepair.com.au

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.